New York Hard Couture

Thank you for shopping with New York Hard Couture. Each of our garments is made with care, crafted to order, and never mass-produced. We appreciate your patience and support for slow fashion.

Processing Time
All of our items are made to order. Please allow up to 2 weeks for your order to be processed and prepared for shipment. We do our best to ship as quickly as possible, and many orders may ship sooner.

Shipping Methods & Delivery Time
Once your order has been processed, shipping times vary depending on your selected shipping method and destination. Standard U.S. shipping generally takes 3–7 business days after processing. You will receive a tracking number via email once your order has shipped.

Domestic Shipping (U.S.)
We currently offer shipping within the United States via USPS, UPS, or FedEx. Shipping rates are calculated at checkout based on your location and selected shipping speed.

International Shipping
At this time, we are not offering international shipping. Please check back soon as we continue to expand.

Made-to-Order Commitment
Because each piece is made to order, we do not carry excess inventory. This allows us to reduce waste and focus on quality. Please keep this in mind when placing your order.

Shipping Issues
If your package is delayed, lost, or damaged in transit, please contact us at [your email address] and we’ll do our best to assist you. Once an item is marked as delivered by the carrier, we are not responsible for lost or stolen packages.

Thank you for supporting New York Hard Couture. We’re proud to create fashion that takes time.